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AGENDA SESSIONS

THE RITZ-CARLTON, BERLIN

TUE. MARCH 24 · 14:00 - 18:00

WED. MARCH 25 · 08:00 - 18:00

Tue, March 24

Networking

14:30 - 15:30

Registration & Networking

Tue, March 24

Workshop

14:30 - 16:00

From Support Chatbot to Agentic Commerce: On’s Evolution Journey

Aura Hita Losa

Lead Conversational AI, On AG

Tue, March 24

Workshop

14:30 - 16:00

Reliable and Trustworthy AI: Challenges in the Era of LLMs and Agentic AI

Prof. Dr. Gerhard Wunder

Professor of Cybersecurity and Artificial Intelligence, Freie Universität Berlin

Tue, March 24

Workshop

16:15 - 17:45

From Controlled Voice Assistants to Agentic AI: Lessons from Automotive for E-Commerce

Alexander Schmitt

Head of Speech Technology #HeyMercedes, Mercedes-Benz

Tue, March 24

Workshop

16:15 - 17:45

From APIs to Agents: Designing Payment Rails for Agentic Commerce

Speaker To Be Revealed

Tue, March 24

Networking

17:30 - 19:00

Evening Reception Event

Wed, March 25

Networking

08:00 - 09:00

Registration, Coffee & Pastries, Demo Hall, Networking

Wed, March 25

Networking

08:00 - 17:00

Exhibition & Networking

Wed, March 25

Workshop

08:30 - 10:00

Building AI Agents with the Power of Vibe Coding

Speaker To Be Revealed

Wed, March 25

Workshop

08:30 - 10:00

Securing AI agents through continuous Red Teaming

Alex Combessie

CEO & Co-Founder, Giskard AI

Wed, March 25

Workshop

08:30 - 10:00

Beyond Chat: Designing Seamless AI-Human Interfaces

Jan Zubíček

AI Business Strategist, ČSOB

Wed, March 25

Roundtables

08:30 - 10:00

How to influence what AI thinks about you

Peter M. Buch

Founder & CEO, findable

Wed, March 25

Roundtables

08:30 - 10:00

Data-Driven Agentic AI: From Lab to Live

Speaker To Be Revealed

Wed, March 25

Roundtables

08:30 - 10:00

The Future of Loyalty in the Agentic AI Era

Speaker To Be Revealed

Wed, March 25

Networking

09:30 - 10:00

Coffee & Demos Break: Book Demos to Win Prizes

Wed, March 25

Networking

10:00 - 10:15

Opening Remarks; Kahoot Contest with Prizes.

Stefanie Söhnchen

Vice President Strategy / Lead Digital, PIABO

Wed, March 25

Keynote

10:15 - 10:30

State of the Bots 2026: The Rise of Agentic Commerce

Yoav Barel

Founder & Chair, Chatbot Summit

Wed, March 25

Keynote

10:30 - 10:45

Agentic Commerce in Action: How Autonomous AI Transacts, Pays, and Scales

Speaker To Be Revealed

Wed, March 25

Keynote

10:45 - 11:00

From Support Chatbot to Agentic Commerce

Aura Hita Losa

Lead Conversational AI, On AG

Wed, March 25

Keynote

11:00 - 11:15

Commerce in the Car: What Sounds Obvious, What Actually Works

Alexander Schmitt

Head of Speech Technology #HeyMercedes, Mercedes-Benz

Wed, March 25

Workshop

12:00 - 13:30

Building secure AI Agents with Auth0

Felix Colaci

Senior Solutions Engineer, Auth0

Wed, March 25

Masterclass

12:00 - 12:45

Seeing Through the Black Box: Observability & Evaluation for Agentic Workflows

Ardian Friedrich

Technical Sales Engineer, IBM

Wed, March 25

Masterclass

12:45 - 13:30

Agentic AI in the Hands of Many: How Vibe Coding Breaks the Capacity Barrier

Dr. Lukas Winkel

Digital Lead AI Solutions SCM, Bayer

Wed, March 25

Networking

12:30 - 14:00

Lunch Break, Demo Hall, Meetings

Wed, March 25

Keynote

13:00 - 13:20

8 Years of Innovation: Tobi’s Leap from Chatbot to Agentic AI

Thomas Neumann

Global Lead on Conversational AI, Vodafone

Wed, March 25

Masterclass

13:20 - 13:40

From Chat to Voice: Building the Next Generation of AI Interactions

Leander Zapheriou

GTM, Elevenlabs

Wed, March 25

Keynote

13:40 - 14:00

The Future of Insurance: Human-Centered AI and Digital Transformation

Sofia Kwarnmark

Head of Customer and Employee Journey, AXA Partners

Wed, March 25

Workshop

14:00 - 15:30

Voice-First Agentic Commerce: Building Conversational Transaction Workflows

Speaker To Be Revealed

Wed, March 25

Masterclass

14:00 - 14:45

Giving AI a Wallet - Safely: A Practical Masterclass on Agentic Payments

Speaker To Be Revealed

Wed, March 25

Keynote

14:00 - 14:15

Reliable and Trustworthy AI: Challenges in the Era of LLMs and Agentic AI

Prof. Dr. Gerhard Wunder

Professor of Cybersecurity and Artificial Intelligence, Freie Universität Berlin

Wed, March 25

Keynote

14:15 - 14:30

Who Guards the Guardians? The Identity Crisis of Autonomous AI

Speaker To Be Revealed

Wed, March 25

Keynote

14:45 - 15:00

From Testing to Trust: Quality Assurance in the Age of Autonomous Commerce

Speaker To Be Revealed

Wed, March 25

Masterclass

14:45 - 15:30

Deploying GenAI Agents in high-risk environments

Chen Markman

CEO, Avon AI

Wed, March 25

Networking

15:00 - 15:30

Coffee Break: Book Demos to Win Prizes

Wed, March 25

Networking

16:00 - 16:15

Kahoot & Remarks - Closing Horizon

Stefanie Söhnchen

Vice President Strategy / Lead Digital, PIABO

Wed, March 25

Masterclass

16:00 - 16:45

Agentic Selling Assistants That Actually Lift AOV

Denis Turkov

Founder & CTO, Execuro

Wed, March 25

Networking

17:00 - 18:00

Happy Hour: Mix, Mingle, and Make Memories

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