Abstract
Many organizations have experimented with AI assistants, but few have successfully scaled them into production across core business functions. This roundtable explores what it truly takes to move from isolated pilots to enterprise-wide deployment of agentic systems. We will discuss architecture, governance, integration challenges, and change management, with a focus on real-world lessons from implementing AI across customer, sales, and operational workflows. Participants will exchange insights on how to drive measurable ROI while maintaining control, reliability, and compliance in increasingly autonomous systems.
Topics To Be Covered
Moving from pilots to production
Enterprise agentic architecture patterns
Governance in autonomous systems
Integration across core workflows
Measuring ROI at scale
Perfect For
CIOs & CTOs
Enterprise Architects
AI Transformation Leads
Operations Executives
Governance & Risk Leaders
Meet Your Roundtable Captain
Diana Bühler
Delivery Manager - AI Assistants, IBM
Diana Bühler is a passionate data & AI professional at IBM with more than a decade of experience shaping the future of artificial intelligence across the DACH region. In her role as Delivery Manager within IBM Expert Labs in DACH, she leads AI projects from a services perspective, guiding organizations through the successful deployment of cutting‑edge AI software solutions.
Her team of highly skilled consultants delivers impactful projects ranging from LLM‑based chatbots, voicebots, to advanced agentic AI use cases — bringing IBM's watsonx software platform to life.
With her additional experience in license sales, Diana brings a holistic understanding of the end-to-end Data & AI journey, further strengthened by her international academic background.
ADDITIONAL INFORMATION
Time & Place
Wed, March 25
09:15 - 10:00
Grand Ballroom II
Roundtables & Theatre Seating
Max. Capacity: 200 Seats
Secure your seat – registration required.
Notes
✓ Chatham House Rule to Encourage Open Exchange
✓ No Recordings Allowed
✓ You Must Book This Session to Participate
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