AGENDA SESSIONS

MOVENPICK AMSTERDAM

WED. NOV 25, 2026 · 14:00 - 18:00

THU. NOV 26, 2026 · 08:00 - 18:00

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Wed, Nov 25

Workshop

Matterhorn I

14:30 - 16:00

MCP & Claude in Action by Rabobank: Learning from Robin’s Journey to Agentic AI

Chris den Arend

Solution Architect, Rabobank

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Wed, Nov 25

Workshop

Matterhorn III

14:30 - 16:00

From Controlled Voice Assistants to Agentic AI: Lessons from Automotive for E-Commerce

Alexander Schmitt

Head of Speech Technology #HeyMercedes, Mercedes-Benz

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Wed, Nov 25

Workshop

Matterhorn I

16:15 - 17:45

Beyond Chatbots: Designing Agentic AI Experiences That Amplify Human Judgment

Jan Zubíček

AI Product Manager, ČSOB

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Wed, Nov 25

Workshop

Matterhorn III

16:15 - 17:45

From Pilot to Platform: How Champions and Product Thinking Drive Enterprise AI Adoption at Scale

Pragati Shaw

AI Product Owner, Würth Group

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Thu, Nov 26

Masterclass

Matterhorn I

09:15 - 09:45

Securing AI agents through continuous Red Teaming

Alex Combessie

CEO & Co-Founder, Giskard AI

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Thu, Nov 26

Keynote

Zurich I+II

10:15 - 10:30

How Agentic AI Transforms Customer Experience: From Technological Evolution to Practical Tips

Rutger de Ruiter

Head of Product Engage, CM.com

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Thu, Nov 26

Roundtable

Zurich I+II

09:15 - 10:00

How to Influence What ChatGPT Thinks About You

Peter M. Buch

Founder & CEO, findable

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Thu, Nov 26

Roundtable

Zurich I+II

09:15 - 10:00

Hoe Agentic AI transforms (E)-Commerce

Saskia Dekkers

Lead AI Specialists, CM.com

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Thu, Nov 26

Keynote

Zurich I+II

11:00 - 11:15

Twists and Layers: How AI Agents Spice Up Conversational AI

Kornelia Papp

Head of Conversational AI & Automation, Zurich Insurance Group

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Thu, Nov 26

Keynote

Zurich I+II

11:15 - 11:30

From Chat to Voice: Building the Next Generation of AI Interactions

Leander Zapheriou

GTM, Elevenlabs

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Thu, Nov 26

Keynote

Zurich I+II

11:30 - 11:45

Supercharging TOBI: Redefining Customer Experience with Real-time Translation and Voice

Thomas Neumann

Global Lead on Conversational AI, Vodafone

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Thu, Nov 26

Masterclass

Matterhorn I

12:30 - 13:00

Agentic Selling Assistants That Actually Lift AOV

Denis Turkov

Founder & CTO, Execuro

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Thu, Nov 26

Masterclass

Matterhorn I

14:00 - 14:45

Building the Future of AI Trip Planning: LLMs, Inference Optimization, and Agentic Designs at Booking.com

Moran Beladev

Senior ML Manager, Booking.com

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Thu, Nov 26

Keynote

Zurich I+II

14:30 - 14:45

The Evolution of Autonomy: AI Governance Redefined

Martin Woodward

Global Responsible AI Officer, Randstad

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October 30, 2025

Lausanne Room

14:00 - 14:45

The Breakthrough Benchmark: How Bias Creates Cost and Friction in Financial Chatbots

Carla Canino

CEO and Founder, Kindlee AI

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