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AGENDA SESSIONS

MOVENPICK AMSTERDAM CITY CENTER

October 30, 2025

Networking

TBD

17:30 - 19:00

Reception Event - Agentiq Cocktails

October 29, 2025

Networking

TBD

17:30 - 19:00

Reception Event - Agentiq Cocktails

October 30, 2025

Networking

Foyer

08:00 - 09:00

Registration, Coffee & Pastries, Demo Hall, Networking

October 30, 2025

Networking

Foyer

09:00 - 17:00

Exhibition & Networking

October 30, 2025

Networking

Matterhorn II

09:00 - 09:15

Opening Remarks; Kahoot Contest with Prizes. Agentic AI Survey

October 30, 2025

Masterclass

Matterhorn III

09:15 - 09:30

State of the Bots 2025: Mastering Agentic AI Together

Yoav Barel

Founder & Chair, Chatbot Summit

October 30, 2025

Masterclass

Matterhorn II

09:30 - 10:15

How Agentic AI Transforms Customer Experience: From Technological Evolution to Practical Tips.

Rutger de Ruiter

Head of Product Engage, CM.com

October 30, 2025

Workshop

Winterthur Room

09:00 - 10:30

Beyond Chat: Designing Seamless AI-Human Interfaces

Jan Zubíček

AI Product Manager, ČSOB

October 30, 2025

Workshop

St. Gallen Room

09:00 - 10:30

LLM as a Judge: Strategies & Tactics

Frank Ebbers

Data Scientist, ING

October 30, 2025

Networking

Foyer

10:30 - 11:00

Coffee & Demos Break: Book Demos to Win Prizes 🎁

October 30, 2025

Fireside Chat

10:00 - 10:45

Panel: The Future of Shopping: How Agentic Commerce is Redefining Customer Experience

Speaker To Be Revealed

Chief Digital Officer

October 30, 2025

Masterclass

Matterhorn III

11:00 - 11:45

Twists and Layers: How AI Agents Spice Up Conversational AI.

Kornelia Papp

Head of Conversational AI & Automation, Zurich Insurance Group

October 30, 2025

Workshop

Winterthur Room

11:00 - 12:30

Securing AI agents through continuous Red Teaming...

Alex Combessie

CEO & Co-Founder, Giskard AI

October 30, 2025

Workshop

St. Gallen Room

11:00 - 12:30

7 Years of Innovation: Tobi’s Leap from NLU to GenAI and the Agentic Future.

Thomas Neumann

Global Lead on Conversational AI, Vodafone

October 30, 2025

Workshop

Matterhorn III

11:00 - 12:30

The Art of AI & Unlocking the Missing Piece in Accountancy and Finance

Tom Spoor

CIO & Founder, OMB Digital

October 30, 2025

10:15 - 11:00

Hoe Agentic AI transforms (E)-Commerce.

Saskia Dekkers

Lead AI Specialists, CM.com

October 30, 2025

10:15 - 11:00

Human & Machine; together they write the future

Eline Sijtsma-van Aken

CDO & Co-Owner, RIFF Digital

October 30, 2025

10:15 - 11:00

Balancing Privacy, Innovation, and Fairness: Rethinking AI's Usage Models

Gabriel Ceicoschi

Sr. Developer HALO, CM.com

October 30, 2025

Masterclass

Matterhorn III

12:00 - 12:45

From Chat to Voice: Building the Next Generation of AI Interactions.

Leander Zapheriou

GTM, Elevenlabs

October 30, 2025

12:00 - 12:45

When Will We See the First Chief AI Customer Officer - and What Will They Actually Do?

AI Roundtable Captain

October 30, 2025

Networking

Foyer

12:00 - 14:00

Full Buffet Lunch, Demo Hall, Meetings

October 30, 2025

Workshop

Matterhorn II

13:30 - 15:00

From Strategy to Automation: AI Agents & n8n for Business Leaders - Part II

Aemal Sayer

Co-Founder & CTO, Avanai

October 30, 2025

Workshop

Matterhorn II

13:30 - 15:00

From Strategy to Automation: AI Agents & n8n for Business Leaders - Part I

Aemal Sayer

Co-Founder & CTO, Avanai

October 30, 2025

Masterclass

Matterhorn III

13:00 - 13:45

Beyond the Demo: Turning Gen AI Hype into Enterprise Reality at KPN

Mark Wessel

Product Manager Digital / Voice Assistant & Gen AI, KPN

October 30, 2025

Workshop

Winterthur Room

13:30 - 15:00

From Vibe to Live: How to Build and Deploy Agentic AI Products for Enterprises

Rafael Pierre

Founder, Principal AI Engineer, weet.ai

October 30, 2025

Workshop

St. Gallen Room

13:30 - 15:00

From Support Chatbot to Agentic Commerce: On’s Evolution Journey

Aura Hita Losa

Senior Conversational AI Lead, On AG

October 30, 2025

Workshop

Matterhorn III

13:30 - 15:00

The Art of AI & The Missing Piece in Insurance

Tom Spoor

CIO & Founder, OMB Digital

October 30, 2025

12:00 - 12:45

Voice AI Regulatory Certification: Professional Compliance Validation for Confident Enterprise Deployment

Lisa Chiang

Operating Manager, Cephalgo

October 30, 2025

12:00 - 12:45

Data-Driven Agentic AI: From Lab to Live

Olaf Wallaart

Lead Data Science, CM.com

October 30, 2025

12:00 - 12:45

🛒 E-Commerce Roundtable - Lead This Conversation - Apply to Host below

AI Roundtable Captain

October 30, 2025

Fireside Chat

14:00 - 14:45

Panel: The Agentic Enterprise: How to Scale Agentic AI in the Enterprise - Challenges and Opportunities

Speaker To Be Revealed

Chief Digital Officer

October 30, 2025

Masterclass

Matterhorn III

14:00 - 14:45

Agents of Disruption: AI Agents are The Great Digital Equalizers

Raphael Cohen

Founder and CEO, moojo.id

October 30, 2025

Workshop

Winterthur Room

15:30 - 17:00

MCP & Claude in Action by Rabobank: Learning from Robin’s Journey to Agentic AI.

Chris den Arend

Solution Architect, Rabobank

October 30, 2025

Workshop

St. Gallen Room

15:30 - 17:00

Scaling GenAI Chatbots at ING

Dries Leclercq

Expert Lead Chatbot Building, ING

October 30, 2025

Lausanne Room

14:00 - 14:45

The Breakthrough Benchmark: How Bias Creates Cost and Friction in Financial Chatbots

Carla Canino

CEO and Founder, Kindlee AI

October 30, 2025

14:00 - 14:45

The ROI of Agentic AI for Dutch Retailers & E-Commerce Shops

AI Roundtable Captain

October 30, 2025

14:00 - 14:45

AI Will Replace You

Paul Joustra

SVP Digital Transformation & Gen-AI Innovation, Teleperformance

October 30, 2025

Masterclass

Matterhorn II

15:00 - 15:45

Agentic AI Empowering Brand Consultants

Speaker To Be Revealed

Chief Digital Officer

October 30, 2025

15:00 - 15:45

Is the Netherlands Building Its Own Model or Relying Too Much on the US & EU

AI Roundtable Captain

October 30, 2025

15:00 - 15:45

From Chatbot to Agentic Commerce: Lessons from Dutch E-commerce Leaders 🇳🇱

AI Roundtable Captain

October 30, 2025

15:00 - 15:45

The Enterprise Roadmap Considerations from Customer Service Chatbot to Full Agentic AI System

AI Roundtable Captain

October 30, 2025

Matterhorn II

17:45 - 18:00

Closing Remarks and Kahoot Contest!

October 30, 2025

Networking

Foyer

17:00 - 18:00

Golden Hour: Mix, Mingle, and Make Memories

October 30, 2025

Networking

Plaza Victoria Hotel

21:30 - 23:30

After Party! 🎉🥂

Masterclass

How Comfort Partners Uses Agentic AI With Voice To Handle Thousands Of Customer Calls Fully Autonomous

Roderick Soesman

CEO, Comfort Partners

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