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Panel: The Future of Shopping: How Agentic Commerce is Redefining Customer Experience

Abstract

Topics To Be Covered

Commerce is evolving from transactional to conversational, and AI agents are leading the charge. From personalized shopping assistants that understand context and preference to autonomous agents that handle complex purchase decisions, Agentic Commerce is transforming how customers discover, evaluate, and buy products. In this high-energy discussion, commerce leaders from sports retail, communications platforms, financial services, and automotive will reveal how they're deploying AI agents to create seamless, intelligent shopping experiences. Discover the strategies, challenges, and breakthrough moments that are reshaping the future of commerce across industries

Perfect For

  • From chatbots to commerce agents: Evolution of AI-powered shopping experiences

  • Personalization at scale: How AI agents learn and adapt to individual customer preferences

  • Conversational commerce across channels: WhatsApp, web, mobile, and beyond

  • Trust and autonomy: When to let AI agents make decisions vs. human handoffs

  • Measuring success: KPIs that matter in agentic commerce implementations

MEET YOUR INSTRUCTORS

ADDITIONAL INFORMATION

Time & Place

October 30, 2025

10:00 - 10:45

Secure your seat – registration required.

Notes

REGISTRATION

Limited Seating Still Guaranteed

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