RABOBANK'S PARTICIPATION
ABOUT RABOBANK
Rabobank is an international, cooperative bank with Dutch origins. For over 125 years, collaboration has been at the heart of everything we do. Our guiding principle is that together, we accomplish far more than we ever could individually.
We believe in the power of collaboration to strengthen communities and drive the shift toward more sustainable economies and societies. That is why our mission is ‘Growing a better world together’.
SESSION INFORMATION
SPEAKER
Chris den Arend
Solution Architect
Chris is a visionary in conversational AI, believing technology should adapt to us, not vice-versa. He champions chatbots and voicebots as tools to create a seamless, human-like interaction with technology.
As Solution Architect for Conversational A.I. at Rabobank, he leads all customer-facing Generative AI agents, demonstrating his practical approach to integrating AI into everyday life. His work, showcased with Microsoft and Genesys, exemplifies his success in building empathetic conversational solutions.
Chris's background includes leadership roles at Sogeti Global, involvement with DDMA Conversational A.I., and co-founding DCUG. With a strong technical foundation, he excels at bridging the gap between cutting-edge AI and business needs, making technology work for people.
HIGHLIGHT SESSIONS
14:30 - 16:00
Workshop
Wed, Nov 25
Agentic AI in Action by Rabobank: What Happens When GenZ Skips the Banking App?
The platform shift is happening now. Gen Z already takes its money questions to AI assistants such as ChatGPT and Claude, and Gartner expects mobile app usage to fall 25% by 2027 because of them. In this workshop, Chris den Arend shares Rabobank’s answer to that shift. He shows where Robin, the bank’s virtual assistant, stands today, in the middle of its move to agentic AI, and what the bank has learned so far.
One question is still open, and the room works on it at the tables: which banking moments will customers still bring to the bank’s own agent, and which will go to a third-party assistant? No laptop and no coding required.
REGISTER
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