Meet Your Speaker
Paul Joustra
SVP Digital Transformation & Gen-AI Innovation, Teleperformance
BIO

As a SVP Digital Innovation & Gen-AI Transformation I combine my proficiency in Pre-Sales, Consultancy, Solution Design, Strategy Research, along with a profound passion for Artificial Intelligence and Digital Transformation. This unique blend allows me to champion initiatives that not only meet the current technological benchmarks but also set new ones.
With my expertise, companies metamorphose, embracing technologies and human change management at the frontier of innovation to refine their customer experience and operational excellence. I don't just apply solutions; I architect them to fit the intricate puzzle of each business challenge, ensuring a seamless integration that propels growth.
I invite businesses to join me in this journey of transformation, where strategy, technology, and process excellence converge to unlock potential and pave the way for the future. Connect with me, and let's harness the collective power of our visions to create an indelible impact.
FORMATS
ROUNDTABLE DISCUSSIONS
Peer-to-Peer Exchange
✓ 30-Minute Thematic Discussions
✓ 10–12 Handpicked Participants per Table
✓ Guided by a Facilitator or Industry Expert
✓ Actionable Takeaways & Shared Best Practices
✓ Chatham House Rule to Encourage Open Exchange
✓ No Recordings Allowed
SESSIONS
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