Head of Digital Transformation and Strategy, Raiffeisen Bank International

BIO

Michael is an experienced executive with a strong background in financial services, consulting, SaaS, CRM, digital experience delivery, and digital transformation. He has a proven track record of developing successful strategies for leading banks, insurance companies, retailers, and media organizations across the Central and Eastern European (CEE) region, creating clarity, motivating high-performing teams, and delivering sustainable business value.

His expertise spans agile international project delivery, including nearshore, offshore, and quality delivery models, as well as digital marketing, brand building, customer experience, and CRM. Recognized as a thought leader in Austria and the CEE region, Michael is passionate about helping organizations achieve sustainable growth through AI and digital transformation, customer-centric innovation, data-driven strategy, and technological excellence.

Outside of work, Michael is a proud father to his seven-year-old daughter. He enjoys spending time in the mountains and is an avid tennis player with an ITN rating of 4.5.