Join this hands-on workshop exploring the next evolution of conversational AI interfaces - where chatbots move beyond providing answers to actively shaping and enhancing the user experience.
Drawing from real-world banking scenarios, participants will learn how to design interactions where AI assistants not only guide users but also execute complex tasks on their behalf. Through interactive and engaging exercises, teams will experiment with design patterns that seamlessly blend conversational and traditional interfaces.
This workshop combines the theoretical foundations of hybrid AI interfaces with practical, collaborative exercises, enabling participants to prototype solutions that bridge the gap between conversation and action in modern financial services applications.