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About this Track
Discover How Agentic AI Transforms Customer Experiences Across the Journey: From Marketing to Commerce
Who Should Attend?
Customer Service & Support
E-Commerce & CRM Managers
Marketing & Digital Leaders
Business & CX Transformation
What We'll Learn & Explore?
✓ What Does Agentic AI Really Mean for Customer Experience and Commerce?
✓ How to Deliver Personalized, Omnichannel Journeys at Scale
✓ Driving Conversions, Retention, and LTV with Autonomous AI Agents
✓ Orchestrating Seamless Customer Flows Across Marketing, Commerce, and CRM
✓ Turning Real-Time Signals into Context-Aware Engagement
✓ Balancing Automation, Brand Voice, and Human Touch in Every Interaction
SESSIONS
PLEASE NOTE THAT SESSIONS ARE BEING UPDATED CONTINUOUSLY
SPEAKERS
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