Senior Scientist, Enterprise Integration Group

BIO

David is a Speech Scientist and conversational designer with over 25 years of experience researching and designing natural spoken dialog between machines and people. Over this time he has studied how to take the best from the fields of human psychology, conversational theory and AI technologies to deliver effective conversational solutions that really work for customers. David is an expert in spoken dialog and is particularly interested in the synergies and differences between written and spoken conversation with machines. es in conversational design.