'Mastering Agentic AI Together' | First Time in Holland | Rebranded from Chatbot Summit 11th Edition
AGENTIC AI
MASTERING TOGETHER
AMSTERDAM 2025
OUR SPEAKERS
Rutger de Ruiter

Head of Product Engage, CM.com

Aura Hita Losa

Lead Conversational AI, On AG

Alex Combessie

CEO & Co-Founder, Giskard AI

Raphael Cohen

Founder and CEO, moojo.id

Carla Canino

CEO and Founder, Kindlee AI

Saskia Dekkers

Lead AI Specialists, CM.com

Rakesh Doddamane

Leader, Gen AI & User Experience, Philips

Tom Spoor

CIO & Founder, OMB Digital

Lisa Chiang

Operating Manager, Cephalgo

Maria Tanasa

Gen AI Bot Builder, ING

Kornelia Papp

Head of Conversational AI & Automation, Zurich Insurance Group

Leander Zapheriou

GTM, Elevenlabs

Eline Sijtsma-van Aken

CDO & Co-Owner, RIFF Digital
Moran Beladev

Senior ML Manager, Booking.com

Rafael Pierre

Founder, Principal AI Engineer, weet.ai

Dries Leclercq

Expert Lead Chatbot Building, ING

Thomas Neumann

Global Lead on Conversational AI, Vodafone

Caspar Fraiture

Vice President, OMB Digital

Olaf Wallaart

Lead Data Science, CM.com

Yoav Barel

Founder & Chair, Chatbot Summit

Frank Ebbers

Data Scientist, ING

Chris den Arend

Solution Architect, Rabobank

Mark Wessel

Product Manager Digital / Voice Assistant & Gen AI, KPN

Aemal Sayer

Co-Founder & CTO, Avanai

Christian Voigt

CEO, Avanai

Clara Rizzo

Global Conversational AI Senior Specialist, On AG

Jan Zubíček

AI Business Strategist, ČSOB

Jan Stober

Conversational AI Design Lead, ČSOB

Gabriel Ceicoschi

Sr. Developer HALO, CM.com

AI Roundtable Captain

KEY TOPICS
AGENTIC AI WORKSHOPS
PARTICIPATING COMPANIES
OUR SPONSORS
Rasa simplifies building complex conversational AI by extending LLMs with reliable business logic. Our platform enables enterprises to build sophisticated AI assistants that handle millions of interactions securely—giving you complete control to scale automation. Trusted by Fortune 500 companies, Rasa ensures data privacy, security, and scalability for enterprises. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures.
Twilio is a cloud communications platform that provides APIs and tools for businesses to integrate messaging, voice, video, email, authentication, and customer data workflows into their software. The platform enables developers and companies to build scalable, real-time communication experiences - for example, sending SMS or WhatsApp messages, handling phone calls, video conferencing, verifying identities, or managing customer notifications. Twilio emphasizes flexibility, extensibility, and helping businesses personalize customer engagement using data and AI, while supporting growth from startups through large enterprises.
At Mplus, we redefine customer experience by balancing cutting-edge technology, global reach, and authentic human connections. With 18 years of innovation and over 100 subsidiaries, we blend startup energy with proven expertise, serving innovators and Fortune 10 giants alike. Our solutions are shaped collaboratively with frontline agents, leaders, and supervisors, delivering unmatched multilingual support across strategic global locations. This people-first philosophy ensures our technologies—including real-time voice translation, AI accent neutralization, personalized AI chatbots, and sentiment analysis—directly enhance both agent effectiveness and customer satisfaction.
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs, and gain a competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity, and service. Visit www.ibm.com for more information.
AI Productivity:
Build, integrate and manage systems of powerful AI agents and assistants to augment key roles, workflows, and operations.
Deloitte is one of the world’s largest professional services networks, offering audit & assurance, consulting, financial advisory, risk management, tax, and related services. They work across many industries - like technology, finance, health care, energy, and public sectors — helping clients solve complex problems, adapt to market shifts, and improve performance and efficiency. Deloitte also emphasizes innovation in areas such as AI, sustainability, digital transformation, and regulatory compliance, building alliances with leading tech platforms and tools. Their network is global, composed of many member firms operating independently in different countries but sharing common standards, methodologies, and mission.
LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and family. More than 18,000 businesses, including Adobe, HSBC, EE, IBM, L'Oréal, Orange, PNC, and The Home Depot, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connections with consumers.
AI technology has moved from science fiction to business fact. To meet today’s challenges and prepare for the future, you need AI solutions that integrate with your infrastructure and data strategy. IBM has been exploring artificial intelligence and machine learning technologies and techniques for decades. We believe AI will transform the world in dramatic ways in the coming years – and we’re advancing the field through our portfolio. IBM IT infrastructure is designed with the big picture of AI in mind, with the right combination of systems, software and open-source frameworks to bring your IT up to speed for AI and deep learning success. From workload management and core optimization to open-source deep learning frameworks, IBM has the software to help you train, deploy, and optimize across thousands of cores.
Inbenta is a software company specializing in AI-driven customer and employee experience tools, especially conversational interfaces and semantic search. Founded in 2005 and now headquartered in Allen, Texas, it offers a platform that helps businesses unify their data, deliver smarter chatbots, improve search accuracy, and streamline knowledge management. The goal is to simplify operations, reduce friction in user interactions, and enhance customer satisfaction through natural language understanding and intelligent automation.
Kauz started in 2016 as the leading provider of linguistics-based chatbots in Germany. After being a pilot partner of GPT-3, it switched to a hybrid model, combining LLMs with its own NLU engine to power chatbots and AI assistants for companies of all sizes. Today, aiStudio - the self-service platform for managing and training both simple and complex AI assistants - combines various large language models and workflows to automate information and communication processes. The editable response behaviour of AI assistants makes artificial intelligence controllable for business users.
Oracle Corporation is a major American enterprise-technology company best known for its database software and cloud infrastructure services. It offers a broad suite of cloud applications (e.g. for finance, human resources, operations), as well as platforms and infrastructure (servers, storage, networking, etc.) that support enterprise-scale computing. Oracle has invested heavily in AI integrations, cloud security, and tools for migrating legacy systems into modern cloud environments. It serves large organizations across many sectors, helping them streamline operations, gain real-time business insights, and scale their IT with more flexibility and reliability.
NVIDIA Corporation, founded in 1993 and headquartered in Santa Clara, California, is a global leader in graphics processing units (GPUs) and accelerated computing. The company revolutionized computer graphics by introducing the GPU in 1999, a breakthrough that transformed gaming, visualization, and high-performance computing. Today, NVIDIA’s technology powers a wide range of industries beyond gaming, including artificial intelligence, data centers, automotive, robotics, and professional visualization. With both advanced hardware and software platforms, such as its CUDA programming model, NVIDIA is at the forefront of enabling breakthroughs in AI, machine learning, and next-generation computing.
DIAMOND
CM.com is a global leader in AI-powered Customer Engagement solutions, offering one platform to connect with consumers. At its core is HALO, our Agentic AI platform. HALO delivers hyper-personalized, conversational experiences at scale, seamlessly integrating with systems to optimize customer journeys, boost conversions, and enhance satisfaction. From marketing to customer service, operations and more, HALO empowers businesses to exceed customer expectations while driving efficiency and growth in a fast-paced digital world.
PLATINUM
ElevenLabs is an AI-audio research and deployment company founded in 2022, with a mission to make content accessible in any language and voice. The company develops advanced models for natural and expressive speech synthesis, voice cloning, audio dubbing, sound effects, and voice-based tools for creators, developers, and enterprises. Their technology is widely used in audiobook production, media localization, entertainment, accessibility, gaming, and other fields where realistic voice and audio interaction are essential.
GOLD
Avanai is a Berlin-based AI automation company specializing in building enterprise-grade AI agents and workflow solutions that are fully GDPR and EU AI Act compliant. We help organizations streamline complex business processes, from bookkeeping and invoicing to operational workflows, without compromising on security, transparency, or compliance. With a leadership team that has scaled automation companies to multi-million ARR and served global enterprises like Siemens, Allianz, Klarna, DHL, and Sparkasse, Avanai delivers custom AI solutions that are reliable, auditable, and built for measurable business impact.
GOLD
Giskard helps you secure your AI agents through our comprehensive testing system that combines hallucination detection, security scanning, and cybersecurity watch. Our platform ensures continuous protection by adapting to emerging threats, alerting you instantly when new AI vulnerabilities arise. We enable collaboration between technical and business teams and provide independent, expert validation for confident AI deployment.
SILVER
OMB Digital helps companies accelerate sales and recruitment with its AI Sales & Recruitment Framework, designed to deliver results every week—not weeks later. By automating key processes like LinkedIn AI outreach, lead and candidate summaries, AI voice recording, Voice Agents, and chatbots, OMB Digital ensures more meetings, better follow-ups, and faster access to the right people. The result is a more effective, efficient, and profitable process that creates a smoother experience for both businesses and candidates.
SILVER
Since our founding in 1989, we have been driving the digitalization of business processes as an established consulting partner in software development and data analytics. Today, we go beyond traditional automation and empower medium-sized and large enterprises with Agentic AI Solutions that actively collaborate with users, adapt dynamically to context, and deliver measurable business value.
With large language models setting new benchmarks for natural language interaction, we design solutions that transform static Q&A bots into intelligent assistants or build intelligent assistants from the ground up. Most recently, we delivered the first global AI-powered product advisory bot for a DAX-listed client, pioneering a new era of customer engagement.
CORE TRACKS
Embarking on this exciting journey of growth together!
Learn
Participate in Applied Agentic AI Workshops. Participate in roundtables and attend inspiring keynotes and panels. Gain practical skills, knowledge, and insights from top industry experts and peers.
Connect
Connect with like-minded AI professionals excited about the latest , build relationships and partnerships, schedule 1:1 meetings with potential clients or partners, and expand your professional network!
Collaborate
Position yourself as a thought leader in the Conversational & Generative AI community. Create long lasting relationships and leverage the event to advance your career and develop new partnerships.
SESSION FORMATS
Throwback from Our Past Events
NETWORKING & FUN
RECEPTION EVENT
Celebrate Connections in Style Together
✓ Enjoy a relaxed atmosphere designed for meaningful connections.
✓ Meet attendees from diverse industries over cocktails and beers.
✓ Network with key speakers and influencers in an exclusive setting.
✓ Celebrate the event's milestones with music and entertainment.

PEER NETWORKING
Connect Deeply, Share Meaningful Insights
✓ Engage in curated discussions with industry leaders and peers.
✓ Share insights and experiences in an intimate, interactive setting.
✓ Expand your professional network with like-minded individuals.
✓ Discover new opportunities for collaboration and innovation.

CO-WORKING
Collaborate, Innovate, Get Things Done
✓ Work alongside professionals in a collaborative, energized environment.
✓ Access a dedicated space to brainstorm ideas and share feedback.
✓ Utilize on-site resources for seamless productivity.
✓ Build connections while co-creating solutions with your peers.


















































































































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